Why is team development so important?
The more enthusiastic and committed people are about their work, the more successful and profitable the company. Skilled employees that enjoy being at work are more productive, more creative and provide better customer service which results in a better customer experience. Not only that, positive and enthusiastic people are less likely to call in sick and more likely to stay with your company for longer! When they’re not at work they will be spreading positive messages about the company, boosting your reputation for both new customers and potential new employees. The bottom line is that providing employees with relevant and timely training and development will improve business effectiveness, increase efficiency and result in greater profitability.
What happens during the team development process?
A typical process would be for the company to have an initial discussion with us about the current situation and what you’d like to change, improve or address. This discussion can take place either face to face, via Skype or over the telephone and is completely confidential. Once we have a full understanding of the situation and your requirements we will put together a team development event, or series of events, that will give you the results you require. Events might include:
- Brainstorming sessions exploring the strengths of your team and learning how to utilise them
- Training sessions looking at other examples of best practice and how these can be incorporated into your company
- Facilitated sessions where issues/challenges/difficulties around can be resolved in a positive way
- Off-site meetings or away days where teams can meet to review progress, discuss future work and learn together
- Creative sessions aimed at generating new ideas for products or services
What sort of issues/challenges lend themselves to team development
Typical team development projects include:
- Developing employees’ communication skills so they work more effectively as a team and provide a better experience for customers
- Clarifying what the big-picture goals for the company are and developing an action plan so everyone knows their role when it comes to moving the company forward
- Identifying the behaviours and skills required by employees, and developing personal training plans so that talented employees can build a long-term career with the company
- Identifying and overcoming challenges and obstacles that are stopping the company from moving to the next level
- Working with teams when they are facing uncertainty and change (i.e. new managers or directors, new ways of working etc)
- Supporting a team that is in conflict or underperforming to turn things around